Privacy Policy

PRIVACY POLICY

This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, and the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE AND ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS, ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

This privacy policy (“Privacy Policy”) governs the use of information by Jain Marketing, having its registered office at 3010/II, Second Floor, Bazar Bakarwana, I/s Mahan Singh Gate, Amritsar -143001 (hereinafter referred to as “Notiv,” “we” or “us”) that is obtained through the use of its website https://notiv.in/ (“Website”) by the users (“User” or “you”).

1. Consent

1.1 By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website by this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

1.2 You agree that all personal data shall be retained till such time required for Notiv or required under applicable law, whichever is later. Non-personal information will be retained indefinitely.

2. Information Collection and Uses

2.1 Name, Email ID, Shipping and Billing Address, Phone Number: This data is collected directly from Users of the Website. This data is used to identify the User, deliver goods and services, identify "lookalike" customers, and for security and fraud prevention.

2.2 Commercial Information: We do not collect payment card numbers and PINs. Checkout happens through a third-party portal of our payment gateway. We are provided with details of the mode of payment and the bank used. We may use this information to provide targeted discounts and promotions and to analyze sources of traffic.

2.3 Internet and network activity, like IP addresses and location: We collect this data automatically when you visit our Website. This data is used to analyse location-based aggregate data and sources of traffic. We also use this data to provide goods or services and targeted promotions.

2.4 Communication data: We store all call records and WhatsApp communication with Users. This is used for quality, training purposes, and safety and fraud prevention.

2.5 Social Media reviews: We may choose to reshare customer reviews on Facebook, Instagram, and other social media. We use this data to measure User engagement and for security and fraud prevention. We obtain this data directly when Users share our content, post with our products, or tag us.

2.6 Other sources: We may use other sources to draw data to identify customers, deliver goods, customize and personalize advertisements, identify new customers, and for security and fraud prevention.

2.7 Information update: From time to time, we may ask you to update your contact & other information with us on the Website or through any other approved channels. This is to help keep you updated on services, any changes in the services, and their enhancements. We will not be liable for any failure or default to notify you of any service, any change in service, or its enhancement if you fail to update such Information promptly.

3. Access to data

3.1 Notiv collects your data to enable us, amongst other things, to provide the Website to the Users. We take all steps reasonably necessary to protect against the unauthorised access, use, alteration, disclosure, or destruction of personal data of the Users.

4. Security

4.1 Data Sharing: Notiv does not share User data with third parties in exchange for money. We transfer personal data to third parties to obtain their services (for example, for Facebook and Google Ads). We are always careful with User data, and we intend to comply with all regional legislation.

4.2 Delete Account: If you desire the deletion of the Personal Information you've shared with us, you can achieve this by submitting a request to our Customer Support Team via email at notiv.officialindia@gmail.com. It's important to be aware that deleting specific Personal Information may result in the cancellation of your registration on the Website and the potential loss of access to certain features.

Note: Kindly include your complete name and the mobile number associated with your Notiv profile in your communication.

4.3 Customer Notifications: Notiv gives the option to Users to opt out of email marketing and marketing on other media.

You can email us at notiv.officialindia@gmail.com if you are receiving communication that you do not wish to subscribe to.

4.4 Use of Cookies: Notiv uses cookies to improve the User experience and to increase Website load speeds. Users are advised to check their web browser settings if they do not want to share cookies. Some of the User tracking is done by Google and Facebook. You can refer to Google and Facebook's privacy policies for reference.

4.5 External Links: Although Notiv only includes verified links on the Website, Notiv does not guarantee the quality of the links. Users are advised to exercise caution while clicking on any links. Notiv cannot be held liable for any damage caused due to external links.

5. Review and Updates

5.1 We regularly review and update our Privacy Policy, and we request that you regularly review this Privacy Policy. It is also important that the information we hold about you is accurate and current. Please keep us informed if your information undergoes any change during your relationship with us. We are not responsible for any inaccurate information you provide to us, which may affect your experience when using the Website.

5.2 We may update or amend this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way the Company treats the User's information, the Company will display a notice on the Website.

6. Opt-out rights

6.1 In the event you do not wish for your data to be used for the purposes mentioned herein or you wish to withdraw consent for use of your data, please contact us at notiv.officialindia@gmail.com. In such events, we may not be in a position to provide you with any benefits or services. Also, in case you choose not to share your name and/or mobile number, your registration from the Website may be terminated.

7. Data Accuracy, Verification, and Supplementation

7.1 It is in the User’s interest and it is Notiv's objective to have accurate, current, and complete data concerning Users and their accounts. We have strict procedures that our employees abide by to meet this objective.

While some procedures are required by central, state, or RBI regulations, we have implemented additional procedures to maintain accurate, correct, and complete financial Information, including processes to update information and remove outdated information. If you believe that we have incorrect information about you or your accounts, please inform us. We will correct any erroneous information as soon as possible.

8. Force Majeure

8.1 Notwithstanding anything contained in this Policy or terms of use or other terms and conditions on the Website or elsewhere, Notiv shall not be held responsible for any loss, damage, or misuse of your data if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).

8.2 ‘Force Majeure Event’ shall mean any event that is beyond the reasonable control of Notiv and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of Notiv), power or electricity failure or unavailability of adequate power or electricity.

8.3 While Notiv will endeavour to take all reasonable and appropriate steps to keep secure any personal data which we hold about Users and prevent unauthorized access, Users acknowledge that the internet or computer networks are not fully secure and that Notiv cannot provide any absolute assurance regarding the security of Users' data.

9. Grievance Officer

9.1 If you have any complaints or grievances, or concerns concerning the Website or this Privacy Policy, please inform such matters to the designated Grievance Officer as mentioned below in writing or through electronic mail:

Name: Pranav Jain
Contact Details: notiv.officialindia@gmail.com
Designation: Partner

10. Governing Law and Jurisdiction

10.1 This Privacy Policy is governed by and operated under the laws of India. If any of the parties wish to seek legal recourse, the courts in Kolkata, India, shall have exclusive jurisdiction over all matters arising under this Privacy Policy.